* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --color-white: #FFFFFF;
    --color-yellow: #F9C026;
    --color-black: #111111;
    --color-gray-light: #F5F5F5;
    --color-gray: #E0E0E0;
    --color-gray-dark: #999999;
    --color-success: #4CAF50;
    --color-error: #F44336;
    --color-warning: #FF9800;
    --color-info: #2196F3;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    background-color: var(--color-gray-light);
    color: var(--color-black);
    line-height: 1.6;
    min-height: 100vh;
}

/* Navbar */
.navbar {
    background-color: var(--color-white);
    border-bottom: 3px solid var(--color-yellow);
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    padding: 1rem 0;
    position: sticky;
    top: 0;
    z-index: 1000;
}

.nav-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 2rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.nav-brand {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.logo {
    height: 40px;
    width: auto;
}

.brand-text {
    font-size: 1.5rem;
    font-weight: bold;
    color: var(--color-black);
}

.nav-menu {
    display: flex;
    align-items: center;
    gap: 2rem;
}

.nav-link {
    color: var(--color-black);
    text-decoration: none;
    font-weight: 500;
    transition: color 0.3s;
}

.nav-link:hover {
    color: var(--color-yellow);
}

.nav-link.logout {
    color: var(--color-error);
}

.user-menu {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding-left: 1rem;
    border-left: 1px solid var(--color-gray);
}

.user-name {
    font-weight: 600;
}

.user-role {
    color: var(--color-gray-dark);
    font-size: 0.9rem;
}

/* Main Content */
.main-content {
    max-width: 1200px;
    margin: 2rem auto;
    padding: 0 2rem;
}

/* Flash Messages */
.flash-messages {
    margin-bottom: 1.5rem;
}

.flash-message {
    padding: 1rem;
    border-radius: 4px;
    margin-bottom: 0.5rem;
    font-weight: 500;
}

.flash-success {
    background-color: #E8F5E9;
    color: #2E7D32;
    border-left: 4px solid var(--color-success);
}

.flash-error {
    background-color: #FFEBEE;
    color: #C62828;
    border-left: 4px solid var(--color-error);
}

.flash-warning {
    background-color: #FFF3E0;
    color: #E65100;
    border-left: 4px solid var(--color-warning);
}

/* Cards */
.card {
    background-color: var(--color-white);
    border-radius: 8px;
    padding: 1.5rem;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    margin-bottom: 1.5rem;
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1rem;
    padding-bottom: 1rem;
    border-bottom: 2px solid var(--color-gray);
}

.card-title {
    font-size: 1.5rem;
    font-weight: bold;
    color: var(--color-black);
}

/* Buttons */
.btn {
    display: inline-block;
    padding: 0.75rem 1.5rem;
    border: none;
    border-radius: 4px;
    font-size: 1rem;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.3s;
    text-align: center;
}

.btn-primary {
    background-color: var(--color-yellow);
    color: var(--color-black);
}

.btn-primary:hover {
    background-color: #E6B020;
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(0,0,0,0.2);
}

.btn-secondary {
    background-color: var(--color-gray);
    color: var(--color-black);
}

.btn-secondary:hover {
    background-color: #D0D0D0;
}

.btn-danger {
    background-color: var(--color-error);
    color: var(--color-white);
}

.btn-danger:hover {
    background-color: #D32F2F;
}

/* Forms */
.form-group {
    margin-bottom: 1.5rem;
}

.form-label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 600;
    color: var(--color-black);
}

.form-control {
    width: 100%;
    padding: 0.75rem;
    border: 2px solid var(--color-gray);
    border-radius: 4px;
    font-size: 1rem;
    transition: border-color 0.3s;
}

.form-control:focus {
    outline: none;
    border-color: var(--color-yellow);
}

textarea.form-control {
    resize: vertical;
    min-height: 120px;
}

select.form-control {
    cursor: pointer;
}

/* Stats Cards */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.stat-card {
    background-color: var(--color-white);
    border-radius: 8px;
    padding: 1.5rem;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    border-top: 4px solid var(--color-yellow);
}

.stat-value {
    font-size: 2.5rem;
    font-weight: bold;
    color: var(--color-black);
    margin-bottom: 0.5rem;
}

.stat-label {
    color: var(--color-gray-dark);
    font-size: 0.9rem;
    text-transform: uppercase;
    letter-spacing: 1px;
}

/* Tables */
.table-container {
    background-color: var(--color-white);
    border-radius: 8px;
    overflow: hidden;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

table {
    width: 100%;
    border-collapse: collapse;
}

thead {
    background-color: var(--color-yellow);
}

th {
    padding: 1rem;
    text-align: left;
    font-weight: 600;
    color: var(--color-black);
}

td {
    padding: 1rem;
    border-top: 1px solid var(--color-gray);
}

tbody tr:hover {
    background-color: var(--color-gray-light);
}

/* Badges */
.badge {
    display: inline-block;
    padding: 0.25rem 0.75rem;
    border-radius: 12px;
    font-size: 0.85rem;
    font-weight: 600;
    text-transform: uppercase;
}

.badge-status-abierto {
    background-color: #FFEBEE;
    color: #C62828;
}

.badge-status-en_proceso {
    background-color: #FFF3E0;
    color: #E65100;
}

.badge-status-resuelto {
    background-color: #E8F5E9;
    color: #2E7D32;
}

.badge-status-cerrado {
    background-color: #E8F5E9;
    color: #2E7D32;
}

.badge-priority-baja {
    background-color: #E3F2FD;
    color: #1976D2;
}

.badge-priority-media {
    background-color: #FFF9C4;
    color: #F57F17;
}

.badge-priority-alta {
    background-color: #FFE0B2;
    color: #E65100;
}

.badge-priority-urgente {
    background-color: #FFCDD2;
    color: #C62828;
}

/* Filters */
.filters {
    display: flex;
    gap: 1rem;
    margin-bottom: 1.5rem;
    flex-wrap: wrap;
}

.filter-group {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.filter-label {
    font-weight: 600;
}

/* Login Page */
.login-container {
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 100vh;
    background-color: var(--color-gray-light);
}

.login-card {
    background-color: var(--color-white);
    border-radius: 8px;
    padding: 3rem;
    box-shadow: 0 4px 6px rgba(0,0,0,0.1);
    width: 100%;
    max-width: 400px;
    text-align: center;
}

.login-logo {
    height: 60px;
    width: auto;
    margin-bottom: 2rem;
}

.login-title {
    font-size: 2rem;
    font-weight: bold;
    color: var(--color-black);
    margin-bottom: 2rem;
}

/* Ticket Detail */
.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: start;
    margin-bottom: 2rem;
}

.ticket-info {
    flex: 1;
}

.ticket-title {
    font-size: 2rem;
    font-weight: bold;
    color: var(--color-black);
    margin-bottom: 1rem;
}

.ticket-meta {
    display: flex;
    gap: 1.5rem;
    flex-wrap: wrap;
    margin-bottom: 1rem;
}

.meta-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.meta-label {
    color: var(--color-gray-dark);
    font-weight: 600;
}

.ticket-description {
    background-color: var(--color-gray-light);
    padding: 1.5rem;
    border-radius: 4px;
    margin-bottom: 2rem;
    white-space: pre-wrap;
}

/* Responsive */
@media (max-width: 768px) {
    .nav-container {
        flex-direction: column;
        gap: 1rem;
    }
    
    .nav-menu {
        flex-direction: column;
        gap: 1rem;
        width: 100%;
    }
    
    .user-menu {
        border-left: none;
        border-top: 1px solid var(--color-gray);
        padding-left: 0;
        padding-top: 1rem;
        width: 100%;
        justify-content: center;
    }
    
    .stats-grid {
        grid-template-columns: 1fr;
    }
    
    .main-content {
        padding: 0 1rem;
    }
    
    table {
        font-size: 0.9rem;
    }
    
    th, td {
        padding: 0.5rem;
    }
}

/* Ticket Description Compact */
.ticket-description-compact {
    background-color: var(--color-white);
    border: 1px solid var(--color-gray);
    border-radius: 4px;
    padding: 1.5rem;
    margin-top: 1.5rem;
}

.ticket-description-compact h3 {
    font-size: 1.2rem;
    font-weight: 600;
    color: var(--color-black);
    margin-bottom: 1rem;
    padding-bottom: 0.5rem;
    border-bottom: 2px solid var(--color-yellow);
}

.description-content {
    color: var(--color-black);
    line-height: 1.6;
    white-space: pre-wrap;
    word-wrap: break-word;
}

/* Comments */
.comments-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.comment-item {
    background-color: var(--color-gray-light);
    border-left: 4px solid var(--color-yellow);
    border-radius: 4px;
    padding: 1rem 1.5rem;
    transition: box-shadow 0.3s;
}

.comment-item:hover {
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.comment-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.75rem;
    padding-bottom: 0.5rem;
    border-bottom: 1px solid var(--color-gray);
}

.comment-author {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.comment-author strong {
    color: var(--color-black);
    font-size: 1rem;
}

.comment-role {
    color: var(--color-gray-dark);
    font-size: 0.85rem;
    font-weight: normal;
}

.comment-date {
    color: var(--color-gray-dark);
    font-size: 0.85rem;
}

.comment-content {
    color: var(--color-black);
    line-height: 1.6;
    white-space: pre-wrap;
    word-wrap: break-word;
}

.comment-form-container {
    background-color: var(--color-gray-light);
    padding: 1.5rem;
    border-radius: 4px;
    position: relative;
}

/* Notifications */
.notifications-link {
    position: relative;
    margin-right: 1rem;
}

.notification-badge {
    background-color: var(--color-error);
    color: var(--color-white);
    border-radius: 50%;
    padding: 0.2rem 0.5rem;
    font-size: 0.75rem;
    font-weight: bold;
    margin-left: 0.5rem;
}

.notifications-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.notification-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1rem 1.5rem;
    background-color: var(--color-white);
    border: 1px solid var(--color-gray);
    border-radius: 4px;
    transition: all 0.3s;
}

.notification-item.unread {
    background-color: #E3F2FD;
    border-left: 4px solid var(--color-yellow);
}

.notification-item:hover {
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.notification-content {
    flex: 1;
}

.notification-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5rem;
}

.notification-message {
    color: var(--color-black);
    margin-bottom: 0.5rem;
}

.notification-ticket {
    margin-top: 0.5rem;
}

.notification-ticket a {
    color: var(--color-yellow);
    text-decoration: none;
    font-weight: 600;
}

.notification-ticket a:hover {
    text-decoration: underline;
}

.btn-sm {
    padding: 0.5rem 1rem;
    font-size: 0.9rem;
}

/* Mentions */
.mention {
    background-color: var(--color-yellow);
    color: var(--color-black);
    padding: 0.2rem 0.5rem;
    border-radius: 3px;
    font-weight: 600;
    cursor: pointer;
}

.mention:hover {
    background-color: #E6B020;
}

/* Mention Autocomplete */
.mention-container {
    position: relative;
}

.mention-suggestions {
    position: absolute;
    background-color: var(--color-white);
    border: 1px solid var(--color-gray);
    border-radius: 4px;
    box-shadow: 0 4px 6px rgba(0,0,0,0.1);
    max-height: 200px;
    overflow-y: auto;
    z-index: 1000;
    margin-top: 0.25rem;
}

.mention-suggestion-item {
    padding: 0.75rem 1rem;
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--color-gray);
    transition: background-color 0.2s;
}

.mention-suggestion-item:last-child {
    border-bottom: none;
}

.mention-suggestion-item:hover,
.mention-suggestion-item.selected {
    background-color: var(--color-yellow);
    color: var(--color-black);
}

.mention-suggestion-item strong {
    color: var(--color-black);
}

.mention-suggestion-role {
    font-size: 0.85rem;
    color: var(--color-gray-dark);
    font-style: italic;
}

.mention-suggestion-item.selected .mention-suggestion-role,
.mention-suggestion-item:hover .mention-suggestion-role {
    color: var(--color-black);
}

/* External Links */
.external-link {
    color: var(--color-yellow);
    text-decoration: underline;
    font-weight: 600;
    word-break: break-all;
}

.external-link:hover {
    color: #E6B020;
    text-decoration: underline;
}

/* Credentials */
.credentials-list {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.credential-item {
    background-color: var(--color-white);
    border: 1px solid var(--color-gray);
    border-left: 4px solid var(--color-yellow);
    border-radius: 4px;
    padding: 1rem 1.5rem;
    transition: box-shadow 0.3s;
}

.credential-item:hover {
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.credential-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1rem;
    padding-bottom: 0.75rem;
    border-bottom: 1px solid var(--color-gray);
}

.credential-service {
    color: var(--color-gray-dark);
    font-size: 0.9rem;
    font-weight: normal;
    margin-left: 0.5rem;
}

.credential-info {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

.credential-field {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex-wrap: wrap;
}

.credential-label {
    font-weight: 600;
    color: var(--color-black);
    min-width: 100px;
}

.credential-value {
    color: var(--color-black);
    font-family: monospace;
    background-color: var(--color-gray-light);
    padding: 0.25rem 0.5rem;
    border-radius: 3px;
}

.credential-password {
    color: var(--color-black);
    font-family: monospace;
    background-color: var(--color-gray-light);
    padding: 0.25rem 0.5rem;
    border-radius: 3px;
    min-width: 100px;
    display: inline-block;
}

.btn-copy {
    background: none;
    border: none;
    cursor: pointer;
    font-size: 1rem;
    padding: 0.25rem 0.5rem;
    transition: transform 0.2s;
}

.btn-copy:hover {
    transform: scale(1.2);
}

/* Modal */
.modal {
    display: none;
    position: fixed;
    z-index: 2000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    overflow: auto;
    background-color: rgba(0,0,0,0.5);
}

.modal-content {
    background-color: var(--color-white);
    margin: 5% auto;
    padding: 0;
    border-radius: 8px;
    width: 90%;
    max-width: 600px;
    box-shadow: 0 4px 6px rgba(0,0,0,0.3);
    animation: modalSlideIn 0.3s;
}

@keyframes modalSlideIn {
    from {
        transform: translateY(-50px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1.5rem;
    border-bottom: 2px solid var(--color-yellow);
    background-color: var(--color-white);
    border-radius: 8px 8px 0 0;
}

.modal-header h3 {
    margin: 0;
    color: var(--color-black);
}

.modal-close {
    color: var(--color-gray-dark);
    font-size: 2rem;
    font-weight: bold;
    cursor: pointer;
    line-height: 1;
    transition: color 0.3s;
}

.modal-close:hover {
    color: var(--color-black);
}

.modal-content form {
    padding: 1.5rem;
}